Returns & Exchanges

At Pet Doors, we want you and your pet to be completely satisfied with your fashion purchase. If your item isn't the perfect fit, we offer a 30-day return policy for all unworn and unwashed apparel.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Place the items in their original packaging with all tags attached, ensuring the garment is free of pet hair and debris.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing